Shipping Policy

Learn about our shipping methods, delivery times, and costs.

Shipping Policy – AroundBy

Last Updated: 21 April 2026

AroundBy is built for speed. Our goal is to deliver your orders in minutes—not hours.

1. Delivery Promise

AroundBy aims to deliver most orders within 12 minutes from the time of confirmation.

This is an estimated delivery time, not a guaranteed commitment. Actual delivery time may vary based on multiple factors.

2. Service Availability

  • Delivery is available only in selected locations

  • Delivery time depends on your area, vendor availability, and order volume

  • Certain items or services may have different delivery timelines

3. Factors Affecting Delivery Time

Delivery time may be impacted by:

  • High demand or peak hours

  • Traffic conditions

  • Weather conditions

  • Vendor preparation time

  • Incorrect or incomplete delivery address

  • Unforeseen operational issues

We prioritize speed, but real-world conditions can affect timing.

4. Order Processing

  • Orders are processed immediately after confirmation

  • Once processing begins, orders may not be modified or cancelled

  • You will receive real-time updates through the app

5. Delivery Charges

  • Delivery fees may vary based on location, order value, and demand

  • Any applicable charges will be clearly shown before checkout

6. Failed Deliveries

An order may be marked as failed if:

  • The customer is unavailable at the delivery location

  • Incorrect address or contact details are provided

  • Delivery cannot be completed due to safety or access issues

In such cases, refunds (if applicable) will be processed as per our refund policy.

7. Contactless Delivery

  • AroundBy may offer contactless delivery options

  • Customers are responsible for ensuring safe drop-off locations

8. Responsibility

  • Once the order is delivered to the provided address, responsibility transfers to the customer

  • AroundBy is not responsible for issues arising after successful delivery

9. Changes to Policy

AroundBy reserves the right to update this Shipping Policy at any time. Continued use of the platform indicates acceptance of the updated policy.

10. Contact

For delivery-related queries or support:
support@aroundby.in

AroundBy – Delivered in minutes. Designed for speed.

If you want, I can next create a Refund & Cancellation Policy that perfectly matches this (important for avoiding losses and Play Store compliance).